ThroBak Warranty, Return and Refund Information
ThroBak Guitar Pickups:
ThroBak Electronics guarantees all guitar pickups to be free from defect for the lifetime of the original purchaser. ThroBak will repair or replace ThroBak pickups that have a valid warranty claim. Damage due to abuse or misuse is not covered as a valid warranty claim. Removal of the pickup cover also voids the warranty for the lifetime of the guitar pickup.
More about ThroBak 50's era repro P.A.F. pickup warranty and their pickup covers. The goal of ThroBak Electronics is to reproduce every aspect, detail and specification of vintage era Patent Applied For, P.A.F., pickups made in the historic Kalamazoo, Michigan factory. Key among the details of these vintage era guitar pickups is the correct P.A.F. pickup cover. All vintage Gibson P.A.F. pickups came with Nickel Silver covers. So too, ThroBak humbucking pickups come with our world famous P.A.F. reproduction pickup covers. This cover gives a cosmetically pleasing look that provides RFI shielding and perhaps most importantly protection of the two pickup coils and wiring that lay under the Nickel Silver pickup cover. Without the protective cover the pickup's coils and wiring are vulnerable to mechanical damage that can cause the failure of the guitar pickup. For this reason ThroBak only warranties ThroBak humbucking pickups that have never had the cover removed or altered with non ThroBak aging processes. Many manufactures of this style of humbucking pickups sell pickup units without the cover. We feel this is ill advised. Some manufactures wrap the pickup coils with a thick fabric tape in an effort to protect the coils. We feel this is a poor substitute for more expensive Nickel Silver pickup cover. Vintage 50's era Gibson P.A.F. pickups only used paper coil tape, not fabric tape. Since ThroBak makes a true reproduction pickup we too only use the vintage correct paper tape, further confirming the need to include the cover with a great repro pickup.
Beyond the protective benefits of a Nickel Silver cover on a vintage P.A.F., the cover is also a key component of the tonal design and profile of the original 50's, vintage era, Gibson Patent Applied for pickups. The Nickel Silver cover adds a unique inductance profile that supports a more even and balanced tonal response. Without the pickup cover treble response can become harsh and unbalanced with the low end response. For this reason all ThroBak pickups were designed and tested with ThroBak's famous thinner, Nickel Silver, vintage repro pickup covers that are hand ground, buffed and plated with the correct no Copper process to duplicate the cosmetics and tonal properties of the vintage originals.
Our nearly 20 years of experience as the premier provider of vintage Patent Applied For pickup repairs have taught us the importance of the correct Nickel Silver pickup cover. Pickup cover removal has gone in and out of fashion over the decades. But no matter which way the fashion winds blow ThroBak believes your pickups deserve the correct pickup cover for both protection and tone.
Pickup return policy:
If uninstalled, standard models of ThroBak pickups may be returned within 2 weeks of being received if they have not been installed and are in new condition in their original packaging. Pickups with custom options such as 4 conductor wiring, quick connect wiring, short leg baseplates, Gold covers or with any other custom specification are not returnable. Any pickups which have been installed or altered by the customer are not returnable.
ThroBak Effect Pedals:
ThroBak Electronics guarantees all effect pedals to be free from failure for a period of 5 years for the original purchaser. ThroBak will repair or replace effect pedals that have a valid warranty claim. Damage due to abuse or misuse is not covered.
Effect Pedal return policy:
ThroBak effect pedals may be returned within 2 weeks of being received if they and are in new condition in their original packaging.
ThroBak Guitar Strings:
ThroBak guarantees Vintage Choice guitar strings to be free of defect to the original purchaser.
Guitar Strings Return Policy:
ThroBak guitar strings may be returned within 2 weeks of being received if they have not been installed and are in new condition in their original packaging.
All refunds are minus ThroBak's cost to ship the item being returned. Return shipping cost is the responsibility of the original purchaser. If an item is returned as new and is found to have been tampered with, ThroBak will charge a minimum 20% restocking fee or more based upon the level of damage or rework required to sell as new. ThoBak also holds the right to not accept returns whose condition has been misrepresented by the original purchaser.
Contact ThroBak for warranty claims, returns and refunds. Returns must have a ThroBak issued RMA #.
ThroBak Electronics
800 Monroe Ave NW
Suite 220
Grand Rapids, MI 49503
616-734-8977
ThroBak Electronics guarantees all guitar pickups to be free from defect for the lifetime of the original purchaser. ThroBak will repair or replace ThroBak pickups that have a valid warranty claim. Damage due to abuse or misuse is not covered as a valid warranty claim. Removal of the pickup cover also voids the warranty for the lifetime of the guitar pickup.
More about ThroBak 50's era repro P.A.F. pickup warranty and their pickup covers. The goal of ThroBak Electronics is to reproduce every aspect, detail and specification of vintage era Patent Applied For, P.A.F., pickups made in the historic Kalamazoo, Michigan factory. Key among the details of these vintage era guitar pickups is the correct P.A.F. pickup cover. All vintage Gibson P.A.F. pickups came with Nickel Silver covers. So too, ThroBak humbucking pickups come with our world famous P.A.F. reproduction pickup covers. This cover gives a cosmetically pleasing look that provides RFI shielding and perhaps most importantly protection of the two pickup coils and wiring that lay under the Nickel Silver pickup cover. Without the protective cover the pickup's coils and wiring are vulnerable to mechanical damage that can cause the failure of the guitar pickup. For this reason ThroBak only warranties ThroBak humbucking pickups that have never had the cover removed or altered with non ThroBak aging processes. Many manufactures of this style of humbucking pickups sell pickup units without the cover. We feel this is ill advised. Some manufactures wrap the pickup coils with a thick fabric tape in an effort to protect the coils. We feel this is a poor substitute for more expensive Nickel Silver pickup cover. Vintage 50's era Gibson P.A.F. pickups only used paper coil tape, not fabric tape. Since ThroBak makes a true reproduction pickup we too only use the vintage correct paper tape, further confirming the need to include the cover with a great repro pickup.
Beyond the protective benefits of a Nickel Silver cover on a vintage P.A.F., the cover is also a key component of the tonal design and profile of the original 50's, vintage era, Gibson Patent Applied for pickups. The Nickel Silver cover adds a unique inductance profile that supports a more even and balanced tonal response. Without the pickup cover treble response can become harsh and unbalanced with the low end response. For this reason all ThroBak pickups were designed and tested with ThroBak's famous thinner, Nickel Silver, vintage repro pickup covers that are hand ground, buffed and plated with the correct no Copper process to duplicate the cosmetics and tonal properties of the vintage originals.
Our nearly 20 years of experience as the premier provider of vintage Patent Applied For pickup repairs have taught us the importance of the correct Nickel Silver pickup cover. Pickup cover removal has gone in and out of fashion over the decades. But no matter which way the fashion winds blow ThroBak believes your pickups deserve the correct pickup cover for both protection and tone.
Pickup return policy:
If uninstalled, standard models of ThroBak pickups may be returned within 2 weeks of being received if they have not been installed and are in new condition in their original packaging. Pickups with custom options such as 4 conductor wiring, quick connect wiring, short leg baseplates, Gold covers or with any other custom specification are not returnable. Any pickups which have been installed or altered by the customer are not returnable.
ThroBak Effect Pedals:
ThroBak Electronics guarantees all effect pedals to be free from failure for a period of 5 years for the original purchaser. ThroBak will repair or replace effect pedals that have a valid warranty claim. Damage due to abuse or misuse is not covered.
Effect Pedal return policy:
ThroBak effect pedals may be returned within 2 weeks of being received if they and are in new condition in their original packaging.
ThroBak Guitar Strings:
ThroBak guarantees Vintage Choice guitar strings to be free of defect to the original purchaser.
Guitar Strings Return Policy:
ThroBak guitar strings may be returned within 2 weeks of being received if they have not been installed and are in new condition in their original packaging.
All refunds are minus ThroBak's cost to ship the item being returned. Return shipping cost is the responsibility of the original purchaser. If an item is returned as new and is found to have been tampered with, ThroBak will charge a minimum 20% restocking fee or more based upon the level of damage or rework required to sell as new. ThoBak also holds the right to not accept returns whose condition has been misrepresented by the original purchaser.
Contact ThroBak for warranty claims, returns and refunds. Returns must have a ThroBak issued RMA #.
ThroBak Electronics
800 Monroe Ave NW
Suite 220
Grand Rapids, MI 49503
616-734-8977